At D-2, our team has become best friends with all the leading delivery partners across the country. After all, they ensure the safety of our products reaching you. In case any of our products is unable to meet your expectations we consider this as a regretful event, All the live picture and videos are availiable on instagram.You can ask us for live pic before ordering You can contact our Guest Relations helpdesk at +918369048448 within service hours or email us at [email protected] Return is only valid in change of size Check Ur size in centimeters to avoid returns if customer doesnot accept Cash ON delivery orders he will not get refund of rs100/- back which he had paid as advance payment
Return Pickup:
We do NOT provide return pick-up services.customer have to courior us on our registered address However, in case of incorrect product delivery or any defect in the product, we do compensate for the return shipment charges by issuing a Gift Voucher worth Rs.150/- applicable on the entire D-2 catalog and can be used as a payment option at the time of checkout (Voucher Validity: 30 days from the date of issue)
Note: Gift Voucher will NOT be applicable for items purchased under any offer, promotion and clearance sale
Returns Process:
As soon we receive the return package at our warehouse and quality check is completed, we begin the process of wrapping brand new shoes to reach your door. We request you not to return shoes with your visible foot impressions on them. Keep them away from any damage and dust. We will be unable to process your refund or exchange of money if the shoes returned are found to have a grass root stuck on to it You can address the return shipment to our address:D-2,Dayabhai compound, Mamletdarwadi signal road, malad west-400064